We at Foradian believe that proper training is an integral part of successful implementation of Fedena for your institute.

In case you find your training experience unpleasant due to any reason, feel free to drop in your feedback. Be ensured to get a call within 12 hours regarding your training grievance.


Level 1



 Aprajita Gupta

Team Lead, Fedena Customer Training Team

Email: aprajita@foradian.com

Mobile: +91-9538546461


Expected action: As soon as the training related grievance arises, the team leader will identify the issue and will provide remedial actions to prevent the repetition of the grievance. The feedback will be analyzed and will affect a change in future procedures in training process.


Note: It is recommended to always send put in your grievance here or email the grievance, followed by a phone call. Team leaders and managers might be in preplanned meetings/events and may not be able to pick-up the calls immediately.


Level 2


If the above team lead is not able to address your complaint effectively and efficiently, please contact our Cofounder and Director of Customer success - Vishwajith



Vishwajith A

Cofounder & Director, Fedena Customer Success Team

Email: vishwajith@foradian.com

Mobile: +91-9986180753


Expected action: Director will work with the training team leader to understand the real challenges and will initiate feasible actions to solve the concern immediately.  You can expect a reply and right action in 48 working hours.


Note: It is recommended to always send an email first with details of the training related issue, followed by a phone call. Team leaders and managers might be in preplanned meetings/events and may not be able to pick-up the calls immediately.


Level 3


If the above leader is not accessible or not able to address the grievance effectively & efficiently, please contact our Cofounder & CEO - Unni Koroth



Unni Koroth

CEO, Foradian

Email: unni@foradian.com

Mobile: +91-7829001801


Expected action: CEO will coordinate with other leaders to understand the challenges and bring the best possible solution. You can expect a reply and right action in 48 working hours.


Note: It is recommended to always send an email first with details of the training related issue, followed by a phone call. Team leaders and managers might be in preplanned meetings/events and may not be able to pick-up the calls immediately.